Terms & Contitions

Last Updated: Apr 21 2023


The following are the Terms of Service and Conditions that will apply to the use of our website, (the "Website")
These Terms of use describe some obligations binding the Company and the user/visitor (“you,” “your,” or “Client”) who signed up and/or visited the Company’s platforms. 

Please also review our Privacy Policy, which explains how our Services treat your personal data and protect your privacy when you use our Services. By accessing our Services, you are agreeing to these Terms and our Privacy Policy.

Annie’s Memorial Chronic Diseases Education Centre (AMCEC) provides a virtual platform where participants can use the information to educate themselves on self-management of diabetes and cardiovascular diseases. There is also the option to book an appointment with an expert in the field who can work with you to prepare a plan that suits your unique situation while at the same time helping you to achieve your treatment goals.

This Disclaimer applies to visitors to our publicly available websites owned and operated by the Company. For the purposes of this Disclaimer, "you" and "your" means you as the visitor or user of the Websites. By using the Website, you expressly agree to the terms and conditions set out in this Disclaimer. If you disagree with this Disclaimer, you should immediately cease using and accessing the Website. 


Annie’s Memorial Chronic Diseases Education Centre (AMCEC) provides access to healthcare-related services and information ranging from managing diabetes and cardiovascular diseases to Seeing a health expert online. 
AMCEC's role is to make certain telehealth-related services available to you and/or facilitate access to telemedicine and expert services in chronic condition management.
AMCEC is independent of healthcare providers who provide telemedicine services and is not solely responsible for such providers' acts, omissions, or any content of their communications.

AMCEC does not engage in the practice of medicine. Access to our Services is administered virtually and intended for users in the Caribbean and other regions who accept our services. But you may not use our Services in any jurisdiction where offering, accessing, or using our Services would be illegal or unlawful.)


We offer some Services that are available to the public without requiring registration or a password. These are referred to as "Public Available Services" and include activities such as browsing our website or blog, viewing video demonstrations, and testing out our services. You are permitted to use the Public Services for personal, non-commercial purposes as long as you adhere to our Terms. Please note that information provided on our publicly available websites is not intended to offer medical advice or establish a healthcare provider/patient relationship between you and AMCEC. The services and content provided through the Public Services are intended for informational purposes only and should not be used as a substitute for the advice of a qualified healthcare provider. If you have any questions about a medical condition, please consult with your doctor, one of our experts, or another qualified healthcare provider. In case of emergencies, please contact appropriate medical authorities.



Registered Users
Some of our Services use technical measures to protect the confidentiality, integrity, and accessibility of sensitive user information. To obtain access to these Protected Services, you must provide personal information, and if you are registering for a Protected Service on behalf of someone else, such as your employer or child, you must also provide information about each Principal. If you sign up for a Protected Service, you may be asked to agree to a user agreement. You must agree to this User Agreement before accessing the Protected Service.

Your Credentials are unique to you, and you are responsible for all activities under your Credentials. If your Credentials have been stolen or compromised, you must inform us immediately. You are not allowed to share your Credentials with anyone else or attempt to circumvent any technical measures in place to safeguard the Protected Services. You may only access the Protected Services with a commercial browser, our mobile application, or our API using Credentials issued directly by us.

We reserve the right to suspend or terminate your access to any Protected Service at any time without notice, and we will not be liable to you in any way if we do so.

Our Services include Content created by us or third parties, which is provided for general informational purposes only and should not be used to make personal, professional, medical, or regulatory decisions.


All content provided on this Website is the copyright of the Company or its content suppliers. It is prohibited to copy, reproduce, modify, display, republish, upload, post, transmit, distribute, alter, prepare any derivative works of, or otherwise use any material from this Website without the prior express written consent of AMCEC.

User Obligations
By using Our Services, you agree to comply with all laws applicable to your use of the Website, you will not interfere with a third party's use and enjoyment of the Services, and you will not interfere with or disrupt AMCEC’s or its vendors' security measures. You agree not to: Send or otherwise transmit to or through the Website any unlawful, infringing, harmful, harassing, defamatory, threatening, hateful or otherwise objectionable material of any kind, any material that can cause harm or delay to the Products/Services or computers of any kind, and any unsolicited advertising, solicitation or promotional materials; Restrict or inhibit any person from using our services; Reverse engineer, disassemble or decompile any section or technology on the Website , or attempt to do any of the foregoing; Gain unauthorized access to the Website, to other users' accounts, names, personally identifiable information or other information, or to other computers or websites connected or linked to the Website; Launch or use any automated system, including without limitation, "robots," "spiders," or "offline readers," that access the Websites and App in a manner that sends more request messages to our servers in a given period of time than a human can reasonably produce in the same period by using a conventional web browser; Post, transmit or otherwise make available any virus, worm, spyware or any other computer code, file or program that may or is intended to damage or hijack the operation of any hardware, software or telecommunications equipment; Alter or modify any part of the content or services offered on or through the Website; Purposefully misrepresent your identity or affiliation; Collect any information from the Website for any purpose other than individual personal use; Attempt, assist or permit any persons in engaging in any of the activities described above.


We are obliged to protect the confidentiality, integrity, and availability of the information housed and shared on our Services and the stability of our Services. You agree to the following safeguards. Accordingly, you agree that you will not, nor will you attempt to: disassemble, decompile or reverse engineer our Services; harvest, retrieve, index, or publish any portion of our Services unless you are a Public Search Engine engaging in Public Search Services; disable or circumvent our usage safeguards, including safeguards designed to regulate the nature or amount of data
you are permitted to extract from our Services or the frequency of which you may access such data, or make calls to our API other than those authorized in our API documentation; remove any copyright, trademark, or other proprietary rights notices contained in or on our Services; or engage in any activity other than those expressly permitted in these Terms and your User Agreement(s).engage in any activity other than those expressly permitted in these Terms and your User Agreement(s).

When you sign up for or log in to one of our Protected Services, submit information on a web form, email, or instant message, you communicate with us electronically. When you visit our website, certain third-party service providers and we collect information during your visit. In each case, the nature of the information we collect, the duration and manner of how we retain it, how we use it, and to whom we disclose it, is governed by our Privacy Policy.
As part of providing our Services to you, we may need to provide you with certain communications, such as service announcements and administrative messages. Such communication may be by email, instant message, short message service, a posting on our Services, or some other mechanism. You consent to receive such communications from us electronically. Suppose you have registered for one or more of the Protected Services. In that case, our Service announcements and administrative messages we provide you are considered part of the Protected Services themselves, which you may not be able to opt-out from receiving until you cease using or deactivating your Credentials to such Protected Services. You agree that all agreements, notices, authorizations, disclosures, and other communications that we provide to you electronically, as well as any acceptances, agreements, consents, or authorizations that you provide to us electronically, satisfy any and all legal requirement(s) that such communications be in writing.

You retain ownership of your intellectual property rights in the Content you submit to our Services. When you submit Content on our Services, you grant us and those we work with a worldwide, royalty-free right to store, publish, publicly perform, display, use, and distribute such Content as further described in our Privacy Policy and, if applicable, in your User Agreement. 
For some of our Services, your User Agreement or settings may narrow the scope of our use of the Content you submit. You can find more information about how we use and store Content in our Privacy Policy or, if applicable, in your User Agreement.
If you submit to us any ideas, suggestions, or proposals (collectively, "Suggestions") relating to our Services or other products or services by any means - such as through "Contact Us," by email or other communication channels, one of our communities or user forums, or to our customer support or other personnel - such Suggestions (1) are not governed by our Privacy Policy, (2) we are under no obligation of confidentiality, express or implied, concerning such Suggestions; (3) we are entitled to use or disclose (or choose not to use or disclose) such Suggestions in any way and for any purpose; (4) such Suggestions automatically become our property without any obligation; and (5) you are not entitled to any accounting, compensation or reimbursement of any kind from us under any circumstances except otherwise specified before your submission.

Except for your Content, as between you and us, all rights, title, and interest in and to our Services, the Content, and the structure, organization, and arrangement thereof, are and remain the exclusive property of us and our licensors.
Except for the limited specific rights we grant you above, you may not reproduce, modify or prepare derivative works based upon, distribute, sell, transfer, publicly display, publicly perform, exploit, or otherwise use our Services or any Content. 

AMCEC may amend this Disclaimer at any time and from time to time. Any changes will be effective immediately upon posting. You agree to review the Disclaimer periodically, and your use of the Website following any such change constitutes your agreement to follow and be bound by this Disclaimer as amended.
If you are accepting these Terms on behalf of your employer or another entity, you represent and warrant that (i) you have the full legal authority to bind your employer or such legal entity
to these Terms, (ii) you have read and understand these Terms, and (iii) you agree, on behalf of the Client, to these Terms.