Privacy Policy

Last Updated: Jul 20 2023

INTRODUCTION

Thank you for joining us at Annie’s Memorial Chronic Diseases Education Centre (AMCEC). While you are here, it's worth knowing that your right to privacy is a concern. We respect the privacy rights of our online visitors and recognize the importance of protecting the information collected from them.

This Privacy Policy will apply to the website that you are visiting, (the "Website"); which is owned by AMCEC (the "Company" or "Us").

This Privacy Policy aims to inform you of what kinds of information we collect from 'You," our user/visitor, and our practices for using, maintaining, sharing, and protecting that information in connection with our services and products. This Privacy Policy also describes the rights and choices you may have concerning your Personal Information and how you may contact us.
Please note that this policy applies only to the website owned by the Company and not to websites maintained by other companies or organizations to which we link.

This Privacy Policy is not a contract and does not create any contractual rights or obligations.

ABOUT AMCEC

AMCEC is a registered brand of Annie’s Memorial Chronic Disease education Center. We are a counseling and educational agency with main office in Guyana and branches in Grand Turks and Trinidad and Tobago. Our services cover clients in the Caribbean and across the globe since many of them are rendered online.

AMCEC provides an online healthcare platform tailored to the needs of the healthcare industry related to diabetes and cardiovascular diseases. Through our renowned Diabetes Self-Management Education and Support Program (DSMES), AMCEC gives individuals the opportunity for Diabetes Self-Management Consultations (DSMC) & Diabetes Prevention Programs (DPP) tailored for just your need. We also offer free and paid courses based on the wealth of experience from our expert consultants.

COLLECTION OF DATA (TYPES AND HOW)

Log Files and Cookies

If you visit AMCEC’s Website to view our services only and check around, we can only collect some of the data regarding your activities with our cookies and save your log files. (Check cookie Privacy please). Our servers automatically record information that your browser or application sends as Log Data. This Log Data may include information such as your IP address, browser type or the domain from which you are visiting, the websites you visit, the search terms you use, and any advertisements on which you click.  We use Log Data to monitor the website’s use and our Service and the Website's technical administration. We do not associate your IP address with any other personally identifiable information to identify you personally.

We use cookies as a technology to passively collect demographic information and personalize your experience on our site and other activities. Cookies are small files downloaded to your computer via your browser to track activities within websites. Cookies can be linked to information regarding pages you viewed and preferences on these pages. This information is used to deliver optimal services to you. Also, we use cookies to deliver content specific to your interest and location and to monitor Website usage.  Most browsers are automatically set to accept cookies whenever you visit a website. You can disable cookies or set your browser to alert you when cookies are being sent. However, some areas of our sites will not function properly if you do so. Please note that this privacy policy does not cover the use of cookies by any advertisers.

Personal Information

If you desire to join AMCEC, i.e., to sign-up/opt in and leverage one of our various products and services, we may need to collect additional information from you. 

The sole aim of collecting your information, especially your personal data and demographics, is to provide you with the products and services made available through our Website, including getting to know you better and communicating with you, and managing your registered user account, if you have one.

Personally identifiable information that we may collect in the first place may include your full name, username, password, email address, address, telephone number, birth date, gender, volunteered health information, and other information that you decide to provide us with, or that you decide to include in your profile.

We may also need to collect additional information based on the service you are applying for; e.g., for Consultation Service, you may need to provide us with your symptoms, medical history, and surgical history, and also your allergies if you have one; and other medical-related information based on demand. These data are called Protected health information. (See more information below)

USE OF DATA

We respect your privacy and will not use your information or provide it to any third party for marketing purposes. We may collect data regarding your activities on our Website to tailor our services unique to you. For example (Tracking and reminding you of your medication and other services you may find valuable and personal. 
We may make some places mandatory for you to provide specific information to provide you with efficient service; it’s up to you to opt-out, but know that you will be restricted from certain services if you fail to provide some necessary information we ask for, e.g., filling up a symptom checker or medical history to analyze your state of health. 
We may also use your data, especially personal information activities, to send you reminders, health tips, and helpful information regarding new services that you may find useful. You are in total control of how you will receive the information we might send you! 
We may also use your information for billing, such as sending you invoices and receipts for services rendered. 
We may also use your data to conduct research and respond to law enforcement, analytics, and reporting.
Again, we will make you understand every process of using your data. This is primarily in the form of giving you the control to opt-in and tips on what to expect, of which, on any occasion, you can opt out either by unsubscribing or sending us an email request.

PROTECTED HEALTH INFORMATION

We respect your privacy and will not use your information or provide it to any third party for marketing purposes. We may collect data regarding your activities on our Website to tailor our services unique to you. For example (Tracking and reminding you of your medication and other services you may find valuable and personal. 
We may make some places mandatory for you to provide specific information to provide you with efficient service; it’s up to you to opt-out, but know that you will be restricted from certain services if you fail to provide some necessary information we ask for, e.g., filling up a symptom checker or medical history to analyze your state of health. 
We may also use your data, especially personal information activities, to send you reminders, health tips, and helpful information regarding new services that you may find useful. You are in total control of how you will receive the information we might send you! 
We may also use your information for billing, such as sending you invoices and receipts for services rendered. 
We may also use your data to conduct research and respond to law enforcement, analytics, and reporting.
Again, we will make you understand every process of using your data. This is primarily in the form of giving you the control to opt-in and tips on what to expect, of which, on any occasion, you can opt out either by unsubscribing or sending us an email request.

SHARING INFORMATION (THIRD PARTY)

We engage certain trusted third parties to perform functions and provide services to us, including, without limitation, hosting and maintenance, customer relationship, database storage and management, and payment processing and management systems, public or private entities to which we are obliged to provide your data to comply with any law Tax Agency. We will share your personally identifiable information with these third parties, but only to the extent necessary to perform these functions and provide such services, and only according to binding contractual obligations requiring such third parties to maintain the privacy and security of your data.
Our Websites may contain links to other online platforms operated by third parties. We do not control such other online platforms and are not responsible for their content, privacy policies, or their use of your information. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms (such as Facebook, LinkedIn, or Twitter), may also be viewable by other users of the Websites and/or users of those third-party online platforms without limitation as to its use by a third party or by us. Our inclusion of such links does not imply any endorsement of the content on such platforms or of their owners or operators except as disclosed on the Websites. We expressly disclaim any and all liability for the actions of third parties, including but without limitation to actions relating to the use and/or disclosure of Personal Information by third parties. Any information you submit directly to these third parties is subject to that third party's privacy policy.

GOOGLE ADS PLACEMENT

Our website uses Google Ads to display relevant advertisements to you. Google, as a third-party vendor, may use cookies to serve ads on our site based on your previous visits and interests. These cookies allow Google and its partners to display ads that are tailored to your preferences and browsing history. You can opt-out of personalized advertising by visiting Google's Ad Settings.

Please note that any personal information you provide to Google Ads through our website is subject to Google's own privacy policy, and we encourage you to review their policies for further information on how they handle your data.

CCPA and GDPR

At AMCEC, we take your privacy seriously and are committed to complying with the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR). When you visit our website, we may collect certain personal information, such as your name, email address, and browsing behavior, to enhance your user experience and respond to your inquiries. Rest assured that we do not sell, rent, or disclose your personal information to third parties for marketing purposes. We use this data responsibly and only share it with trusted partners and service providers who assist us in running our website and serving you better. You have the right to access, correct, or delete your personal information, and we ensure its security through appropriate measures. If you have any questions or concerns about how we handle your data, please contact us using the provided information.

YOUR CHOICES AND CONTROL

If you use any of our services, you are responsible for maintaining the confidentiality of your account at your end and passwords, restricting access to your computer and unauthorized access to your PHI; and you agree to accept responsibility for all activities that occur under your account or password. The company reserves the right to refuse service, terminate accounts or cancel orders at its sole discretion.

In particular, regardless of the purpose under which we process your data, you have the right to Access, modify And download your Data and protected health information as long as you have passed the necessary verifications to ensure you are the right person accessing the information. 

SECURITY AND SAVING OF DATA

We will keep your data secured and accessible as long as you are a registered subscriber with us. You can access your data as long as you want; we may need some security verifications to ensure you are accessing your Protected health information. This can come in the form of Identity verification, KYC, and other security measures. 
We may also require routine security checks to make sure you are in keeping with your data.
If you have given us your consent to process your data for any purpose, you can withdraw your consent at any time. Some of the ways in which you can withdraw your consent are explained in the section in which we explain the purposes for which we process your data.
Because we maintain our PLATFORMS to protect your data from accidental or malicious loss and destruction, residual copies of your personal and protected health information may be retained in our backup and archival systems for a limited period of time, after which the information will be automatically deleted or put beyond use where deletion is impossible.

CHANGES TO THIS PRIVACY POLICY

We may change the information contained in this Privacy Policy from time to time. If we do so, we will notify you by various means through the Platform *for example, through a banner, pop-up, or push notifications, or even communicate to your email address when the change in question is significant to you or patterning.

QUESTIONS AND COMMENTS

If you have any questions or clarifications regarding our Privacy policies and data use, kindly email us.